Privacy Policy
Your Privacy and Your Mates In Law and 135 Gipps Rd, Keiraville NSW 2500 (collectively and individually referred to as “Your Mates In Law”, “we”, “our” or “us”).
Effective Date November 2025
Application of our Privacy Policy
At Your Mates In Law, safeguarding the privacy of our users is of utmost importance to us. Whether you're a client, customer, supplier, or employee, you can trust that we are committed to protecting your personal information. This Privacy Policy covers the services we provide, including our website at 135 Gipps Rd, Keiraville NSW 2500(Your Mates in Law) and our social media pages. But just a heads up, if you enter any info on other websites or platforms we use like Go High Level, Stripe, Skool, Square, GoCardless, Google, Microsoft, Zapier, Loom, Atlassian, Otter.AI, Instagram, Facebook, Pinterest, Twitter or YouTube, their privacy policies will apply, not ours.
We follow the Aussie Privacy Laws (Privacy Act (Cth), Australian Privacy Principles) and we also stick to the EU General Data Protection Regulation (GDPR) and any other new rules that come up for using, storing and passing on personal info. If you've got any questions about privacy, shoot us an email at [email protected].
Our Role in your Privacy
If you are a client, customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you.
Our Responsibilities
As providers of the products and services on this Site we decide how and why your data is processed. It is important for us to be transparent with you about the data we collect and how we process it. We're genuine about protecting your privacy, and we would never sell or rent your personal info to anyone, especially not dodgy people. We want you to be in the loop about what data we collect and how we use it, so you know we're genuine about keeping your information safe and sound while striving to provide you with a great experience with our services.
Your Responsibilities
It's important that you read this Privacy Policy and our Terms & Conditions, as you are responsible for reading and understanding them. If you give us any data related to a third party, you authorise us to process that data on your behalf in line with this Privacy Policy.
When and How we collect Data
As soon as you set foot on our Site, we're start scooping up some data. Sometimes you'll give us the details yourself by filling out a form or setting up an account, but other times we'll grab the data automatically. Some examples below of how we might grab your data are:
When you send us an enquiry form
When you complete an expression of interest form
When you subscribe to our newsletter
When you attend a workshop or other event we organise
If you instruct us to act for you and we open a file and conduct a conflict check
Types of Data we may collect
Your contact details
Financial Information such as card or bank details when you are making a purchase
Data about the products or services you purchase
Data that identifies you (your IP address, login, browser type, time zone, browser plug ins, geolocation, what operating system and version)
Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)
Data about your experience and satisfaction with our Site and the legal products and/or services that you have purchased from us or others
Data about any information we gather that relates to your attendance at workshops or other events held by us (including webinars and podcasts)
Data relating to your circumstances and such other information that is relevant to the matter(s) in which you are using our services for our accessing our course
How and why we use your Data and disclosure
We can only use your data for the specific reasons that the data laws allow us to, and only when we've got a legal basis for it.
We will use your data for the purposes it was collected and related purposes including:
To run our Site
provide you with products, information and services
Customer support
Track your purchase history
Detect and prevent fraud
Improve our Site
Improve our services
Marketing (with your consent)
Make your experience on our Site more efficient and enjoyable
Market research e.g. we may contact you for feedback about our products and services
Provide you with information about events, other products or services or opportunities that may be of interest
We may disclose your data for the purposes it was collected and also:
As required by law subject to our obligations
With your consent
Within our business
In order to sell our business (if we were to ever sell, we may need to transfer data held to the new owner)
Google Analytics and Facebook
Google
We use fancy tools like Google Analytics functions to make your experience on our Site top-notch. If you're interested in knowing how your data is collected, you can find all the details here https://policies.google.com/technologies/partner-sites . Also, if you're not keen on having your data tracked through Google Analytics, no worries, we got you! You can follow this link https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out for instructions to opt-out of this feature.
This may include things like display advertising and remarketing. You might see our ads all over the internet, and that's because we use tracking technologies (aka cookies) to make sure we're serving up the right ads to the right people. When you visit our Site, we use Google Analytics to connect your browsing behaviour with any info you've already given us.
Facebook
We also use Facebook Insights to keep tabs on how you're interacting with us on Facebook Your Mates in Law Program. This helps us track usage and improve the performance of our page. We use Facebook Analytics to get a better idea of how customers use our products and services, so we can make them even better. Check out Facebook's privacy policy at https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 if you'd like to know more. And if you don't want to see ads on Facebook based on the information we've collected, you can manage your ad preferences here https://www.facebook.com/ads/preferences .
Your options
Now, let's talk about your choices. You can choose not to give us any personal data, but keep in mind that this means we won't be able to provide you with any of our top-notch products or services. Don't worry, though - you can still have a gander at our Site to your heart's content.
Cookies and not the cookie monster kind
Just a heads up - we use cookies on our site to improve the products and services we provide. Unfortunately, they're not the kind you can dip in your cuppa.
Cookies are data files that get placed on your device or computer and often include an anonymous unique identifier. If you're not a fan of cookies, you can use the HELP function in your browser to learn how to restrict or block them.
If you're keen on turning off cookies, you can do so by adjusting your browser settings. But fair warning, some of our services may not work as smoothly if you do this. So, if you're happy with the full experience, we recommend keeping the cookies on.
For more info on cookies and how to disable 'em, check out http://www.allaboutcookies.org. Cheers!
Don't fancy any marketing?
No worries, we've got your back. We'll give you a heads up before we start collecting any of your data and let you know exactly how we plan on using it. And if we're planning on using it for marketing purposes or sharing it with third parties, we'll make sure to get your consent first (which you can always change your mind about later, no worries).
If you're already subscribed to our newsletter and want to opt out, it's as easy as pie - you can either hit us up by filling out the contact form on our contact page or simply unsubscribe from the email. Too easy!
Your rights
At any time, you can let us know if you want to exercise your rights by getting in touch with us through the contact us page on our Site - Contact us or by sending an email to [email protected]
Wanna know what we got on ya?
No worries! We'll give you the info you need within 30 days of your request, unless it'll negatively affect someone else's privacy or intellectual property rights. If we can't give you the goods, we'll let you know and explain why. Just give us a holler through our contact page or email us at [email protected]
Did we get dodgy info?
If you think we've got any wrong info about you, we're happy to set the record straight. Just shoot us an email at [email protected]
If you're not keen on us using your info for computer wizardry or to guess what you're into, just say the word!
We might suss out what you're into using your details (like figuring out what to put in our emails to you, what services and products you want on our Site), but that's about it. The only other time we'll use your data is to give try to provide you with a better experience with our products and services.
if you want to disappear from our records, that's your call!
Just give us a shout and we'll delete all your data. Unless we're required by law to keep any of it, of course. But other than that, you'll be as good as gone!
If you're not happy with how we're treating your data, speak up
Just give us a hoy if you've got a problem with how we're handling your data. You can reach us through our "Contact Us" page or at [email protected]. And if you're still not happy with how we've sorted it out, you can hit up the Office of the Australian Information Commissioner to have a look into it.
The measures in place to keep your data safe and sound
We've got all sorts of security measures in place to keep your personal info under lock and key. That includes things like physical safeguards (like secure storage), electronic protections (like encryption), and procedural safeguards (like staff training). We're doing everything we can to keep your data as safe, including:
• Password access to accounts
• Storing electronic data with reputable third party storage providers who have appropriate security protections
• Limit access to personal information to individuals who need to know.
Where we store data
We use service providers from all over the globe. So, that means your data might be zipping around the globe! But don't worry, we're onto it. If we have to send your personal data overseas, we'll make sure the service providers we use have the same level of protection in place to keep your privacy safe and sound.
So, how long do we hold onto your data for, you ask?
It depends - We'll hold onto your info for as long as we need it, and that'll change depending on how we're interacting with you. For example, if you used our services or bought something from us, we'll need to keep a record of that for tax purposes. But don't worry, we won't keep your data forever. As soon as we don't need it anymore, we'll give it the boot.
So, who do we share your data with?
Well, a few folks, actually! We'll share your data with a few different groups, like other companies in our group (to help run the site), our suppliers and service providers (like payment processors), our legal advisors, and folks who help us fight fraud. Plus, if the coppers or government need it, we might have to hand it over (but don't worry, we'll keep your privacy top of mind!). Of course, we'll always ask for your consent before sharing your data, or only do so if we're legally allowed.
Payment Security
We take your payment security seriously. Our site uses Stripe’s online payment platform, sometimes Square or GoCardless depending on your payment method and terms, which means they're the ones who store and process your data. They've got a bunch of fancy tech to keep it safe, like secure servers and firewalls.
If you pay directly through the site, Stripe or Square will also store your credit card data. But don't worry, they use industry-standard encryption (PCI-DSS) to make sure it's super secure. And once your purchase is complete, they'll delete the transaction info.
Oh, and by the way - all direct payment gateways (like the ones we use) meet the standards set by the PCI Security Standards Council. That's a group made up of big brands like Visa, Mastercard, and more. So you know you're in good hands!
We’re for adults only
Before you use our site, you gotta be at least the age of majority in your State or Territory. If you're not sure what that is, you should check with your folks or a legal guardian.
We don't want anyone under the age of majority using our site, so we don't knowingly collect data from anyone who doesn't meet that age requirement. That's just how we roll!
Cheers for caring about privacy!
Thanks for stickin' it out! We know that was a bit of a long yap, but we reckon it's important stuff.
We hope you found it easy to read and understand.
Please feel free to share your feedback with us.
Don’t forget to check back regularly, as we might update this policy to reflect changes in our practices, or for other reasons. The current version of the policy will always be available on our Site, and the "Effective Date" at the top of the policy will show you when it was last updated.
